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Sales and marketing
7 principles of customer service

What are the 7 principles of customer service?

Welcome to the world of customer service, where every interaction has the power to either build a loyal fan or lose a potential advocate! In today’s competitive marketplace, exceptional customer service isn’t just an added bonus; it’s a golden rule that can set your business apart. Whether you’re running a small boutique or steering a...Read More
customer service agent

What are the duties of customer service agent?

In a world where customer expectations are higher than ever, the role of a Customer Service Agent has evolved into something truly dynamic and essential. Picture this: you’re navigating a frustrating issue with your favorite online retailer, and suddenly, you connect with a friendly voice on the other end of the line. That’s not just...Read More
Sales and marketing

Sales and marketing – What is the job of sales and marketing?

Sales and marketing are two business functions within an organization. They both influence list building and revenue. The term, sales, describes all tasks that bring about the marketing of products and services. As well as marketing is the procedure of getting people curious about the goods and services being marketed. This article discusses and explains...Read More