Online sales and marketing Archives

Online sales and marketing

What are the 7 principles of customer service?

September 3, 2024

Welcome to the world of customer service, where every interaction has the power to either build a loyal fan or lose a potential advocate! In today’s competitive marketplace, exceptional customer service isn’t just an added bonus; it’s a golden rule that can set your business apart. Whether you’re running a small boutique or steering a...Read More

customer service

Airline cabin crew, airline customer service, customer service, customer service agent, emotional intelligence, Online sales and marketing, problem solving, Sales and marketing

What are the duties of customer service agent?

August 29, 2024

In a world where customer expectations are higher than ever, the role of a Customer Service Agent has evolved into something truly dynamic and essential. Picture this: you’re navigating a frustrating issue with your favorite online retailer, and suddenly, you connect with a friendly voice on the other end of the line. That’s not just...Read More

customer service

Airline cabin crew, customer service, customer service agent, emotional intelligence, Online sales and marketing, problem solving, Sales and marketing